Terms of Service

These Terms of Service ("Terms") govern your use of the Windy City Global Travel ("WCGT," "we," "us") website, booking tools, and related services. By searching, booking, or creating an account, you agree to these Terms.

WCGT provides an online platform to search and book flights, packages, and related travel services. We act as an intermediary between you and airlines, accommodation providers, and other travel suppliers. Supplier terms and conditions also apply to your booking.

Prices displayed during search are based on availability at that time and may change before purchase is confirmed. Taxes, fees, and carrier charges are shown before you pay where possible. You are responsible for reviewing itinerary details, passenger names, and dates before completing payment.

• All bookings are subject to supplier confirmation.
• Some fares are non-refundable or subject to change fees.
• We will communicate material changes that affect your confirmed booking.

Change and cancellation rules depend on the fare or package you select. Our team can help you understand options before you travel. Refund timing may vary based on the supplier and payment method.

You are responsible for keeping your account credentials secure and for providing accurate contact information. We may send booking confirmations, service notices, and support responses to the email address on your account or booking.

You agree not to misuse the site, attempt unauthorized access, scrape content at scale, or use our services for unlawful purposes. We may suspend access when we detect fraud, abuse, or security risk.

Travel services are provided by third-party suppliers. WCGT is not liable for supplier delays, cancellations, weather events, or other circumstances outside our reasonable control. To the fullest extent permitted by law, our liability is limited to the fees paid to WCGT for the affected booking.

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law rules. Disputes will be handled in courts located in Cook County, Illinois, unless applicable law requires otherwise.

Questions about these Terms may be sent to hello@wcgt.com or through our support form.